FAQs
Make Informed Decisions
Weight Care FAQs
Your initial visit is a 60-minute telehealth consultation. We’ll review your medical history, current habits, goals, and challenges. Together, we’ll build a customized, sustainable care plan—centered around your real life, not a one-size-fits-all program.
No. These consultations are specialty visits. I do not replace your primary care provider. However, I’m happy to collaborate with your primary care physician (PCP) or other specialists as part of your care team.
I primarily work with midlife women, but this care is not limited by age or gender. Anyone who wants to feel better in their body, regain energy, and build healthy habits is welcome.
No. The goal is metabolic health, strength, energy, and confidence, not just hitting a number on the scale. We focus on how you feel, how your body functions, and what long-term health looks like for you.
Weight shifts, hormone fluctuations, and overall health are often connected during midlife. While you don’t need to be in midlife or on hormone therapy to benefit from weight care, we’ll evaluate what’s relevant for you and create a plan that honors your unique needs, age, and goals.
No. This is not a cookie-cutter weight loss program. We don’t ask you to fit into a model—we build a model around you. Your care may include education, follow-ups, accountability, and long-term support based on your preferences.
No. Medications are never required. They are only considered if you’re eligible and interested. We always prioritize evidence-based lifestyle strategies first.
Absolutely. The foundation of lasting change is lifestyle-based care, including nutrition, physical activity, sleep, stress support, and mindset work. There is no magic pill or shot, but there is science, support, and strategy.
All medications prescribed are FDA-approved and may include metformin, phentermine (or similar), Qsymia, Contrave, or GLP-1 medications like Wegovy or Zepbound. These are filled at your local or mail-order pharmacy and processed through insurance.
Yes. These medications have undergone extensive clinical trials and are generally safe when prescribed appropriately. We’ll review your personal health history and discuss benefits, risks, and side effects together.
Possibly. It’s helpful to check your insurance coverage for weight loss medications or related diagnoses. Some medications are generic and inexpensive; others may be higher-cost or require prior approval. If you’re considering medication, having this information in advance can be helpful.
Often, yes. Understanding your metabolic health provides valuable insights and can guide treatment. Labs can be completed locally and billed to your insurance (coverage may vary). If you have recent labs from your PCP, we can review those as well.
Yes. Nutrition is a key part of every consultation. We’ll tailor recommendations to your personal preferences, dietary needs, lifestyle, and health goals. Every visit includes a discussion about how to fuel your body in a way that supports strength, energy, and long-term well-being.
That depends on your goals and preferences. Some patients only need an initial consult and a few follow-ups, while others prefer ongoing guidance. There’s no right or wrong approach—we’ll find the cadence that works best for you.
Midlife FAQs
The initial consultation is 60 minutes long and conducted via telehealth. Together, we’ll review your symptoms, health history, and goals, and co-create a personalized care plan.
No. These consultations are specialty visits. I do not replace your primary care provider. However, I’m happy to collaborate with your primary care physician (PCP) or other specialists as part of your care team.
No. Medications are one of many tools available. The foundation of well-being in menopause often includes nutrition, movement, sleep, stress management, and mindset support.
Both hormonal and non-hormonal options are available. Medications are not required, and many women find significant relief through evidence-based lifestyle approaches.
Yes. Hormone therapy can be discussed and prescribed when appropriate. Every treatment plan is personalized to your health history, preferences, and goals.
MHT refers to menopause hormone therapy. This typically includes estrogen, progesterone, and sometimes testosterone to support your physiological and metabolic health, allowing you to feel stronger, more balanced, and thrive in the next chapter.
Most perimenopausal and many postmenopausal women are candidates for some form of MHT if they’re interested. Certain health conditions may influence the best type or route of therapy, which we will carefully assess together.
Benefits include relief from hot flashes, brain fog, anxiety, fatigue, joint pain, and decreased libido. MHT may also reduce the risk of heart disease, osteoporosis, colon cancer, dementia, and breast cancer (in some cases).
For the right candidate, risks are typically very low. Using specific forms or routes of hormone therapy can further reduce risk. All potential risks and benefits will be reviewed in detail during your visit.
Estrogen alone has been shown to reduce the risk of breast cancer and improve prognosis for those diagnosed. Estrogen combined with progesterone may slightly increase risk, similar to the risk associated with alcohol consumption or a higher BMI. We’ll individualize your plan based on your health profile and preferences.
MHT is available in many forms: patches, gels, sprays, creams, pills, and vaginal options. We’ll choose the best fit for you based on your lifestyle and medical history.
Menopause is usually diagnosed clinically based on symptoms and history. However, labs may be necessary in some cases—such as when starting testosterone. Labs can be ordered and are typically covered by insurance, though coverage may vary.
Not necessarily. We’ll reassess your treatment plan each year. If you’re doing well and there are no contraindications, there’s no age limit for continuing menopause hormone therapy (MHT) or other treatments—if it aligns with your goals and preferences.
Non-hormonal medications like SSRIs, gabapentin, or fezolinetant can reduce hot flashes and other symptoms. There are also off-label options that we may consider based on your needs.
Non-hormonal options may be appropriate if you have a medical contraindication to MHT, or if you simply prefer to avoid hormones. We’ll make this decision together, based on your personal values, goals, and medical history.
There are over-the-counter options, such as vaginal moisturizers and lubricants. However, for most women, vaginal estrogen is safe and highly effective. We typically consider it first-line therapy unless there’s a specific reason not to
Telehealth FAQs
You can use a smartphone, tablet, laptop, or desktop computer. After booking, you’ll receive a secure link to join your session.
Yes. You’ll receive a health history and intake questionnaire after booking. It must be completed at least 48 hours before your first visit so we can use our time to focus on what matters: listening, understanding, and forming a plan together.
- Initial consultations: 60 minutes
- Follow-up appointments: 45 minutes
- Each visit is personalized to the individual receiving care, never rushed or templated.
At the time of your appointment, you must be physically located in the state of Wisconsin, even if you live elsewhere.
We’re currently working on broadening our reach into other states. When we’ve secured licensing for additional states, we’ll update our website accordingly.
You’ll meet directly with Dr. Jordens, a double board-certified physician specializing in midlife women’s health, weight care, and menopause.
Yes. The video platform used for all appointments is HIPAA-compliant, and all shared information is treated as protected health information (PHI). Your privacy and confidentiality are respected and safeguarded at every step.
No. Sessions are not recorded and should not be recorded by patients. You’ll receive a written visit summary following your appointment with personalized next steps and recommendations.
Please find a quiet, private space where you feel comfortable discussing personal medical and emotional details. This helps create a safe, uninterrupted environment for your care.
Yes. A stable, high-speed internet connection is important to ensure clear video and audio throughout your appointment.
Currently, all appointments are offered exclusively via telehealth. You must be physically located in Wisconsin at the time of the appointment. You do not need to be a resident of Wisconsin.
A telehealth visit is a secure, video-based appointment that allows you to meet with me from the comfort of your own space. It functions similarly to an in-person consultation, offering real-time care and communication without the need for a commute.
Yes. You’ll receive personalized resources and science-backed information tailored to your plan, so you leave with tools, not just talk.
No. Refunds and credits are only issued if the cancellation criteria are met. Conditions apply.
Late cancellations (less than 3 days before) and no-shows are non-refundable.
- Rescheduling is free if done more than 3 days in advance
- One appointment can be rescheduled up to 3 times
- Cancel 3+ days before appointment: 50% refund; the remaining 50% is a credit valid for 1 year for the same individual
- Cancel within 3 days: No refund or credit will be issued
I do not accept insurance. Payment is due in full at the time of booking. You may:
- Submit a superbill to your insurance for possible reimbursement
- Use an HSA/FSA account to pay for services
